Refund policy

RETURN AND REFUND POLICY

Effective date: September 23, 2026

At MicroDeluxe, we want you to be satisfied with your purchase. Most eligible products may be returned within 30 days of delivery.

Return eligibility

To qualify for a return, the item must be returned in substantially the same condition in which it was received and include all original parts, accessories, manuals, cables, and packaging when reasonably available.

Products may be opened for inspection or normal testing, but products that have been materially damaged, modified, improperly assembled, abused, or are missing significant components may not qualify for a full refund.

Proof of purchase is required.

Starting a return

Before sending an item back, please contact us at [SUPPORT EMAIL] with your order number and reason for return.

Do not send products back without first receiving return instructions.

Return shipping

For returns due to a change of mind, duplicate purchase, or other customer preference, the customer is responsible for return shipping costs.

If an item arrives damaged, defective, or materially different from what was ordered, MicroDeluxe will provide appropriate return instructions and, when applicable, cover reasonable return shipping costs.

Damaged or incorrect orders

Please inspect your order after delivery. If your product arrives damaged, defective, or incorrect, contact us as soon as reasonably possible so we can evaluate the issue and provide a replacement, refund, or other appropriate resolution.

Nothing in this policy limits any warranty or consumer rights that cannot legally be excluded.

Refunds

Once we receive and inspect an approved return, we will notify you of the refund decision.

Approved refunds are issued to the original payment method. Please allow approximately 5–10 business days after the refund is processed for your bank or payment provider to post the credit.

Original shipping charges are generally non-refundable unless the return results from our error, a damaged shipment, or a defective or incorrect product.

Cancellations

Orders may be cancelled before they have been fulfilled or shipped. Once an order has entered fulfillment or has shipped, it must be handled through the normal return process.

Final-sale items

Products specifically identified as “Final Sale” at the time of purchase are not eligible for voluntary returns, except when required by applicable law or when the product is defective, damaged, or incorrectly supplied.

Contact

Questions regarding returns or refunds may be sent to:

MicroDeluxe
Email: kulek54321star@gmail.com